FAQ’s

We started in year of 1999. With 24 years of experience and operation, we are one of the leaders in organizing trips with most unique and unforgettable experiences which other travel companies don’t do.

We offer all sort of tours, starting with Group journey which accompanied with an experience trip leader, Private journeys, luxury train journeys and small cruises.

No, we think as every traveller has different travel interests, different choices of hotels and different taste, same way every traveller has different budget for vacation therefore, all our journeys (except Group Journey or fixed departures) you see on our website gives you an option of selecting your prices which are categorised in 3* Budget friendly, 4* Deluxe and 5* Luxury. Also on our website, the tour prices are different as per the seasons. Our prices are not like other tour operators who offers only Single price for both Winter and summer.

We use mostly beautiful and centrally located 3* Budget friendly hotels, 4* Deluxe hotels, 5* Luxury hotels, Palace hotels and Heritage hotels depending on the traveller’s budget. During the trek and tour in remote areas, we use well maintained and hygienic guesthouses with attached bathroom. We never use any sort of accommodation with common bathrooms for hygiene reasons.

All our tours usually included all services from the moment you land at your destination. All transfers, assistance, chauffer driven transportation, accommodations, local English-speaking guides for the sightseeing, monument entrances, rides, meals as specified, domestic flights and trains.

International airfares are not included in the tour cost because majority of our guests prefer to book their own international flights using frequent-flyer miles, points, or other means. However, if you would like to arrange your international flights or make any suggestion on the best routes, we would be happy to do it.

Yes, all our tours/vacation packages are perfect balance of discoveries and free/own time. We have also provided the Optional Experiences which guests can opt during their free time.

Completely! All our private journeys can be customized to meet your schedule, interests, and budget. Every private itinerary has an option of “Customize trip” you can click it and put your requirements submit it. You will be contacted with one of our dedicated travel consultants your tour will be restructured as required until you are satisfied with a perfect itinerary.

Group Journeys and Luxury train & Cruise Journeys cannot be customized. However, If you are planning to travel with your own group of friends, family, colleagues then, you can get in touch with us by filling up the details in ‘Create My Trip’. Once we receive all your details, you will receive a quotation and a suggested tour from one of our dedicated travel consultants, based on your schedule, interests, and budget which can be twisted and restructured as required until you are satisfied with a perfect itinerary. Once you are satisfied with your tailor-made itinerary and want to confirm the arrangements, we will send you the link where you need to fill all the details like number of adults, rooms, names, email, address, contact number, etc, read & accept the bookings terms and conditions and deposit the payment (Partial or full as per you wish) and you are all set.

In all our tours, breakfasts are always included. Also, some major meals such as lunches, high-Tea and dinners are included (as specified). We majorly not include all meals in the tours because we understand enjoying local cuisine is itself important experience. Many of our guests enjoying having a meal in local restaurants during their tours and this is the reason we intentionally do not include it. During treks and tours in remote area where it is difficult to get a local restaurant as per company standards, all meals are included, and it will be very clearly specified.

If anyone has some special dietary requirements, then please advise us at the time of booking. We can try and accommodate guests with vegan, vegetarian, gluten free, diabetic, and other medically recommended diets.

In private journeys, we use local guides for every city due to their local knowledge to give you the best experience possible. The actual using local guides in every city is that they know where best to take you for the most stunning views, best time to take you for sightseeing, what would be the best time to visit a monument to void crowds, which restaurant to recommend and lot more.

In Group Journeys, your tour will be led by an experienced and knowledgeable tour leader from day 01 to the end of your tour. All our tour leaders are approved by the Ministry of Tourism and working with us for past 15-20 years and have an ability prevent and solve all sort of problems while on the tour. Also, all the tour leaders do their job with prime focus of delivering unforgettable experience to their group members during the tour.

All the tour mentioned our website can be booked clicking “Book Now”. Once you your finish with selecting your vacation Package / tour, you will see an option to book now on top right corner.

For booking the Group Journeys:

Once you are finalized with your tour, you need to select the departure dates which is suitable for you from the scroll down option, then select number of adults and click ‘Book Now button’ then on the second page, where you need choose the rooms as per the adults and fill in your personal information like names, email, address, contact number etc. Once you are done with entering all the details, on the same page on right hand side you can check the total amount and click on ‘Proceed to payments’ where you will see two options as below:

a. Book Now Pay Later:

You can book your tour by paying Non-refundable minimum amount (varies as per the tour).

b. Pay full amount:

You can book your tour by paying full amount.

For booking the Private Journeys:

Once you are finalized with your tour, you need to select the travel dates which is suitable for you, then select hotel category from the scroll down options, select number of adults and children and click ‘Book Now button’ then on you will be on second page where you need choose the rooms as per the adults fill in your personal information like names, email, address, contact number etc. Once you are done with entering the all the details, on the same page on right hand side you can check the total amount and click on ‘Proceed to payments’ where you will see two options as below:

1. Book Now Pay Later:

You can book your tour by paying Non-refundable minimum amount (varies as per the tour).

2. Pay full amount:

You can book your tour by paying full amount.

We accept credit/debit card payments (Visa, MasterCard, American Express), wire transfer and direct transfer to bank

Yes, Travel insurance is a mandatory from booking any tour / vacation package on our website.